Access &
Your Visit
Compton Verney aims to be as accessible and inclusive as possible for our visitors. We are constantly learning and making improvements, and value feedback and suggestions.
Our staff are aware of the diversity of visitors’ access requirements and are here to support you. Get in touch if you have any specific queries about accessibility or would like more information to support your visit.
We are always looking to improve the booking journey for customers with access requirements and are pleased to have launched our brand new Access Registration Scheme in partnership with Nimbus Disability.
Nimbus Disability is a social enterprise and an organisation run by and for disabled people and is recognised as a leading authority on accessible ticketing in the UK.
The Access Card is a universal way of communicating your access requirements and offers greater privacy as disabled people with access requirements will no longer need to carry supporting documents or explain circumstances to staff. You’ll only need to supply the information once when you register for the scheme.
This will mean that from 1 April 2025 all our access customers will require either an Access Card or a FREE Compton Verney Digital Access Pass Number. Registering is a three-step process, is valid for three years and there is a free and paid option,
FREE Compton Verney Digital Access Pass Number
Registration for a Compton Verney Digital Access Pass Number is a free way of conveying your access requirements with us. You still go through the same process, but receive a confirmation email with your registration number but no physical card and can only be used at Compton Verney. It lasts for three years and you can always upgrade to a full Access Card at any point.
Please give yourself enough time to complete the form, and note this will involve uploading some documents as part of the application.
Full Access Card
You can upgrade your free registration to a full Access Card application, it costs £15 and is valid for three years. You can find out more information on The Access Card provided by Nimbus here.
The full card provides you with the same benefits as the free registration, as well as:
- Recognised at venues across the UK & beyond
- Potential free companion tickets at events and venues across the UK
- Receive a Photo ID card with symbols relating to accessibility needs
- Informative online access directory
- Access to a closed Facebook Community group
Linking my Access Card or Compton Verney Digital Access Pass
Once you have a Digital Access Pass number or, using your current Access Card ID, follow the link below to connect your access symbols to your Compton Verney account. If you do not have a Compton Verney account, one will be created for you when you do this. Access can be gained by using your email address and clicking the ‘Forgot my Password’ link and creating a new password. You will then be able to log in and select tickets that meet your access requirements.
Questions about the Access card
The Access Card is a universal way of conveying your access requirement with organisations and ticketing systems in the UK and beyond. Access Cards are £15 for 3 years and can be used at thousands of venues and events. You can view the Access Card directory here.
A Digital Access Pass is a free way of conveying your access requirements with us. You still go through the same process, but receive a confirmation email with your Digital Access Pass number but no physical card.
If you are a member with Compton Verney you might already have an Essential Companion Pass alongside your membership. There is nothing you need to for now, but as your membership comes up for renewal, please register for the Access Card, and on your membership renewal we will be happy to include an Essential Companion Pass too.
To apply for your Digital Access Pass, please click the link below and go through the registration form; uploading any supporting information about your access requirements. This registration will last for 3 years. Register here
This will enable us to fully understand the access requirements of our customers and provide reasonable adjustments, such as support on arrival, getting to the house and essential companion tickets. The system offers greater privacy, as disabled people with access requirements will no longer need to carry supporting documents or explain circumstances to staff. You’ll only need to supply information once to the Nimbus team, who can then issue you with an Access Card or a Digital Access Pass reference number – depending on which route you choose when signing up.
Our commitment to accessibility remains unchanged. Our friendly team is still here to support you if you have any questions or need assistance. For further support, please email info@comptonverney.org.uk or call 01926 645500 and we are happy to discuss your access requirements on an individual basis.
If you wish to book tickets in advance then registering with the scheme is still the best way for us to support you to visit. If you have any questions or concerns then we would be happy to discuss this on an individual basis.
If you are having trouble registering, or have any questions about your application please contact Nimbus directly on cards@accesscard.online or by ringing 0330 808 5108 and they will be happy to help.
Alternatively, you can find out more in their FAQs here.
If you are having trouble verifying your registration code on your online account, please check your confirmation email from Nimbus to check the registration code is correct and the name on that email matches your Compton Verney account exactly. If you are still having issues please contact Nimbus on cards@accesscard.online or call 0330 808 5108 and they will clarify your details.
Frequently asked Questions
We have 12 dedicated Blue Badge parking bays in the car park, located in front of the Welcome Centre. The footpaths throughout the Park are wheelchair friendly with a few slight inclines. If you’d rather have a lift up to the Gallery there is a volunteer operated shuttle which runs every week day and some weekends. The shuttle is fully accessible with an automatic ramp to take wheelchairs or those unable to step into the vehicle.
We welcome assistance dogs throughout the Gallery and Park. Assistance dogs in training are also welcome, please make sure that tabards or collar/lead tags are visible.
Once you have purchased your tickets at the Welcome Centre, if there is no shuttle bus service, you are also welcome to drop off visitors at the front door to the gallery. Please let the team in the Welcome Centre know that you will be doing this and the driver will need to return the car directly to the car park.
The Welcome Centre has level flooring throughout, automatic doors, disabled toilets, a low level counter for admission tickets and hearing loops.
Throughout the park there are footpaths which have either a tarmac or compacted gravel surface. There are a few inclines in places.
The distance from the Welcome centre to the house is 426m with the path 1.7m wide at its narrowest point.
The dipping pond and bird hide are accessed by boardwalks and paths which are wheelchair accessible.
The courtyard and the path around the outside of the building is loose gravel, although an alternative routes through the Gallery is available.
The entrance to the Gallery is ramped and the front door has an automatic open push pad. There are level floors throughout and there is a lift to all floors making them fully accessible to wheelchair and pushchair users.
The Chapel is located behind the gallery and can be reached via footpaths. Please be aware that there is a reasonably steep incline. We can assist you with this if required.
There is ramp access to the Chapel. The footpath directly in front of the Chapel has a loose gravel surface.
Stick stools are available in the galleries and wheelchairs can be borrowed free of charge from the Shop upon arrival (subject to availability) or they can be pre-booked in advance by calling 01926 645 500 or emailing info@comptonverney.org.uk
Concessionary rates are available for young people (19-25), all under 18’s are free. Essential companions for adults visit for free.
Compton Verney welcomes and offers discounts to groups of 15 or more. To organise a group visit please email groupbookings@comptonverney.org.uk or phone us on 01926 645500.
There are fixed hearing loops in the Shop. Visitors can make use of this facility by switching their hearing aids to the ‘T’ position. A portable induction loop is also available, please ask a member of staff if you wish to use this facility.
We welcome hearing dogs throughout the Gallery and Park. Hearing dogs in training are also welcome, please make sure that tabards or collar/lead tags are visible.
Large print guides are freely available in the galleries. Please ask a member of staff if you’d like to refer to one.
Contact us on 01926 645 516 to organise an audio described tour. Guide dogs are welcome.
Accessible toilets are located at the Welcome Centre, and on every floor of our galleries.
Baby changing facilities are located on the ground floor and second floor of our galleries.
Further Information
For further information or if you’d like to discuss particular accessibility requirements for your visit please call 01926 645 500 or email us info@comptonverney.org.uk.
You can also ask at the Welcome Centre on arrival.